Lip Dub project with NDDLH in Collingwood

I get asked a lot, “what makes a video go viral?” Well the answer is “a lot of things” but often it just takes a creative idea and little hard work to put it together.

Now granted, this particular video didn’t go viral globally but given the size of the school and surrounding community (school of 100 students in a town of 22k) it certainly did better than most other video advertisements shared by local busineses. And don’t be mistaken, this is 100% an advertisement for Notre Dame de la Huronie.

This video advertisement was created to show off the brand new school and help grow enrollment for the fully French school. Yes we could have done a real estate style tour, but where’s the fun in that? The “fun” part is why it was shared over 60 times. Plus the blooper reel at the end made it extra special. See for yourself, the end result that took a lot of creative planning, coordination, and practice.

So how did we do it? Well a huge credit goes to the Art teacher Mme Nalisa (my amazing wife) who planned the entire video with her grade 5/6 students. Together they mapped out where the camera was going plus the where and when all the students and faculty were to be. They even choreographed that dance and taught it to the whole school. How amazing is that?

We chose the lip dub style because it would be easier for me on the back end. This approach is done in one single take from start to finish so the editing process is very simple. I just dropped in the song and did a little bit of colour correction.

As you can see from the blooper reel however, there were several rehearsals before the final shoot. Because of the large colourful banner that gets destroyed and the silly string mess at the end, we had one chance to get it right and I think they did a pretty amazing job.

For businesses thinking that they want to create a viral video this is just a sample of what that takes. It may require you to step outside of your comfort zone for the sake of creativity and do something that viewers would not expect. Yes, it is more expensive than your traditional advertisement as we would take care of all that extra planning and coordination but that’s the price of creating buzz. That’s what it takes to get people talking about you and sharing your video. There is risk involved absolutely, but it is often very calculated and the payoff can be much better than any traditional advertising approach.

So when someone says to me “I want to make a viral video” my response is: “great, but do you have what it takes?”

 

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Why I’m Installing Theater Seats In The Studio

I’ve always been service oriented. To me it is important to make sure clients and customers are comfortable and well looked after. I feel like there are very few jobs and professions where this should not or does not apply. Maybe that’s my nature but I believe that this approach has helped me succeed not only as an employee but even more so as an entrepreneur.

In my agency days, the client was king. We would wine and dine clients like it was their birthday. We would jump through hoops to make them feel special and want to work with us. Now for the record, I’m not a fan of trying to make people like me by throwing money at them. That’s not the point. I actually did forge some great relationships because we just had a lot of fun together.

Now I’m at a point in my life where wining and dining and especially late night partying on a Wednesday is not really my thing. But there are still ways to go above and beyond to make clients feel extra special and welcome.

Here’s where the Theater Seats come in. When I was originally planning my studio, the concept was just a couch and and a TV. Somewhere to comfortably screen client videos that was not on my tablet or computer screen.

Well my Wife went searching and found these theater seats which seemed too perfect. And just like that, the simple and modest client screening area snowballed into a mini theater with authentic seating and a projector screen.

Currently I have most of the platform built. It is also on wheels so that I can move it around by myself and turn it to face whatever wall necessary. I have a few more boards to cut and lay down for the flooring and then I need to permanently bolt the seats to the boards. Like some of my projects in the studio, it is still a work in progress but I wanted to show it off and see what people think. is it too much? A little over the top? you be the judge.

Stay tuned for more progress as I finish it off and install the the projector in the next few weeks.

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BFresh.Studio – A First Look

It has been a few weeks since getting the keys to the new studio so I made this video to show off the progress and kick start my own content marketing strategy.

So far, the walls have been painted, we blocked up a window and covered a door that is not needed.

In terms of soundproofing, we secured rigid foam insulation to the back of the main door to block out as much sound as possible when recording. Not to mention the window and alternate door coverings contain a lot of foam to reduce the amount of noise coming into the studio.

Another challenge that any studio will have is preventing echo but one that is easily overcome with some foam and cloth. You will see in the video that I’ve got a grey backdrop behind me (that still needs to be ironed) and this is stretched around a wooden frame that has a mattress cover pinned up behind it. This was not only a cost effective solution but one that is mobile and multi purposed. If I want to use only the dampening of the sound foam I can place the frame off to the side or I can hang other backdrops from the frame as needed. Just listen to the video and see how it sounds for yourself.

So as I said, the new studio is coming along but there is still a lot of work ahead of me but I hope to keep posting and keep everyone updated on what’s going on and perhaps inspire you to get out and get creating.

Don’t forget to subscribe to our youtube channel or like us on facebook to follow everything that is going on and stay tuned for more updates soon!

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I have a new marketing video… Now what?

*UPDATED FOR 2019*

OK, you’re on the right track, you have invested in video advertising. Your shiny new video is engaging, it’s entertaining, it’s informative, It’s perfect!… but now what? Unfortunately all of those things don’t mean that people are going to watch it.

In order to get the most out of your investment there are many things to be done in terms of sharing that video and setting it up properly for the best chance at success.

In this blog post I will focus on 3 main areas including your website, Facebook, and youtube. There are of course, hundreds, even thousands of other places, to share your video outside of these. In an effort to keep this fairly short and simple, however, I will touch briefly on some of those other areas but focusing on what I think should be your top priority as well as some things you can do over the long term, to stretch your ROI . And it may seem like a long list of action items but everything on this list I do for all of our videos in a matter of a few hours and complete on day one of releasing any video. So here is what you need to do:

online video advertising, media produciton, video marketing, bfresh media productions

Having video on your website can increase engagement and boost your Search Engine Ranking. It is an incredible tool that can convey a great deal of information in a short amount of time. However, the location, design, and functionality all need to be considered in order to use the video in order to help your website instead of hurt it. For example, if no one can find it or if the file size is too large that it loads slowly, you 

  1. Uploading vs. Embedding Your Video – If you already have a youtube channel, a vimeo account or even a facebook page, you may consider uploading your video there first and embedding it into your website. Embedding involves copying a piece of code from the original loacation and pasting onto your website so that it displays that video which links to the original account. You can also upload to your website directly, say if you have a wordpress website, however other websites like youtube will compress the video for optimum size and speed while wordpress does not. so if you upload a full hd video directly to your website this could slow it down significantly. If you do plan on uploading to your website, be sure to let your video producer know in advance so they can provide an optimized version for web.
  2. Location – this is key but sometimes an afterthought for some as the video is created long after the website is designed and live. If you need to go back to your designer to help place your video properly, I might suggest doing that. Basically you want it to be at the top of the page either as soon as a user lands on your website or on the product/video page that it is speaking directly about. Try to keep it above the fold which means the user does not have to scroll down in order to see it. Oh and never auto play. If a user lands on your web page and the video starts playing automatically with sound, that is a major turn off.
  3. Think about your funnel – If the purpose of your video is to entice viewers to buy now, you want to make sure that the buy now option is really close by. Essentially you want to make it very easy for them to follow through with your call to action, whether that’s a donation, sign up for a newsletter, or enroll in a course. If they have to go looking for that once the video is over, you may lose them.
  4. Refine your embedding options – If you do embed your video from another platform, keep in mind that things like frame size and player style are often customizable. Have a look at your options and make sure you choose the ones that are best for your needs. Unfortunately YouTube not long ago removed the ability to disable “suggested videos” This means that when your video ends, the user will see a bunch of other video thumbnails that usually have no relation to your brand. This is actually terrible and why I have a hard time suggesting this as an option anymore because it can completely remove the user from your message and experience. Facebook can actually be a better option, especially because most of my clients don’t even have a youtube channel in the first place but most don’t know that you can even embed facebook videos. 

advertising on facebook, video advertising, marketing tips

In recent years, Facebook has really made a push to encourage users to upload video content directly, instead of sharing it from YouTube and it is working. You will notice that a YouTube video will show on a Facebook feed only as a thumbnail link but native videos will start playing (without sound) as soon as you scroll up to them in your feed. This is really important to note because if you want as many people to watch your video as possible, here is what you need to do:

  1. Upload your video to Facebook – Like I said, don’t just share the YouTube link because it won’t get nearly as many views. If you have a business page, be sure to upload it there and not to your personal profile. When you do upload, make sure you give thought to the title, keywords, and Thumbnail. Don’t just use the name of the file that your video producer sent to you, use something more descriptive. The poster frame is the still image or thumbnail that shows before the video plays. Often you can select that frame from the video but a custom image might be best.
  2. Don’t forget the post – When you upload your video, by default it will show up in your feed as a post. Make sure to write a post about the video to help get people’s attention. Here are a few more things to consider when writing that post:
    1. Tag Tag Tag – make sure to tag any other person or business in your video so that they will see it and most likely help to share it.
    2. Hashtags – Ok people still have mixed feelings about using hashtags on Facebook but I say if it’s relevant and could help people find you then go for it. Just don’t get carried away with it though. Because at the end of the day, it’s still a Facebook hashtag.
  3. Captions are key! – Remember that part about videos on Facebook always playing without sound until you click on them? Well if you want to increase your chances of people clicking on your video, then you should add captions. Let’s not forget all those people who are on Facebook while at work or school. To avoid being caught, they can’t click on your video so subtitles will ensure that they will still get the message too. Subtitles are simply a must have and something we always provide to our clients. (Want to learn how to add Captions to your Facebook video? here’s a quick how to)
  4. Share it – If you’ve uploaded it to your business page, start by sharing it on your own wall. Not everyone who likes the page will even see the video so this will help get the ball rolling. If you have employees, customers, family, tell them about the video and get them all to share it too. The more times the video is shared, the larger the audience will be. This bump in popularity gives a boost to your visibility too as Facebook will show your post more because it is being shared, liked, and commented on. So once that ball starts rolling it can really gain some serious momentum.

video advertising, marketing with video, media production, collingwood video production

Youtube is the second largest search engine in the world so if you have video advertising that is not on youtube then you are missing out on a massive audience. Here are a few small things (without getting too advanced) that you should do once your video is uploaded to help people find it:

  1. Fill in all the boxes – I would say on Youtube, your title, description, keywords, are even more important than facebook. That’s because your video can show up in google searches based on that information. So again, don’t just use what the file from your producer is labeled, think about what someone, searching for you or the subject of your video, might type into google. The same goes for the description. Make sure to add links to your website or other relevant pages so that people can learn more or buy now.
  2. Custom Thumbnail is key – Again, more important than facebook your youtube the thumbnail or poster frame is essential in getting users to click on your video. Usually the ones they give you as an option are terrible with your mouth wide open, or mid blink. You want something that looks professional and gives the viewer a sample of what they are about to watch. If you want some inspiration, just go to youtube and look at the recommended videos to see a wide range of examples that will include screen grabs or fully designed titles with text. NOTE that if you do not see the option to upload a custom thumbnail (in your video settings) it means that your account is not verified. Visit the channel settings page and go through the easy process of verifying your account to unlock this and other features.
  3. Share Share Share: Without getting too carried away with other platforms here is where we can talk about other places to share your youtube video. This is another reason you want to make sure your channel is set up properly in terms of your branding and links in your description so that traffic you drive to the video can find more information about you, your company, and your website. So think about all the other social media accounts you might have and share away. Twitter, Linkedin, even your Google My Business listing will all allow you to share your video. If your video is less than 60 seconds then consider posting you your instagram feed as well. If your video is over 1 minute, maybe leave a link in the description or in your bio that will take viewers to the full version. Personally I wouldn’t recommend uploading your video to IGTV unless it is a vertical composition.

Stretching that ROI

So again, everything that I’ve mentioned here I will do in a few hours on day one of releasing my video. If the video is on your website, then there is a likelihood that it will continue getting traffic as long as people are visiting your website. On social media however, that momentum can die off quickly but you should not just forget about it after the dust has settled.

  1. Consider boosting your Facebook post – Long after your video has been posted, that post still exists and should be stretched as far as it can go. For a very reasonable fee you are able to put that video in front of a very targeted audience. Choose how much you want to spend from a minimum of $1 per day for any length of time to create a campaign. I recommend doing this over the course of a year either quarterly or monthly depending on your marketing seasonality and budget.
  2. Advertise on Youtube – This is also a highly effective and targeted form of advertising. Once your video is uploaded you can pay to have it run before other videos as an advertisement. I would recommend doing this only if your video is very short and designed with this channel in mind because you often only have 5 seconds to catch someone’s attention and you might only be able to hold it for another 10. 

 

We definitely recommend planning as much of this as you can before even going into production. It is our preference to help in the development of that campaign so that we know exactly what needs to be created and why. However, if you’re just getting to it after your video has been finalized and delivered, don’t fret. Take a deep breath, try to tackle each of these things one at a time, and remember that we are always here to help.

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The Clever Office: Client Testimonial Video

The Clever Office is another client who has been with us from the start. As Collingwood’s first co-working entrepreneurs, Rhea and Stefanie inspired me with their attitude and vision and I was excited to work with them. From the very start, they were determined to create a place for other entrepreneurs and small businesses to thrive, and that’s exactly what they did.

RheaStefanie

We worked together shortly after they opened their doors to produce a video that not only gave them brand recognition but also had an educational component to answer the question “what is co-working?”. It started with a brief shoot at the grand opening to capture as many people in their space as possible. Following the ribbon cutting ceremony, we set up a full day shoot of interviews because client testimonials were a key direction for their marketing video. Real business owners talking about how co-working has helped them and can help others. Additionally we got lots of shots of the beautifully designed offices, and some of the services they provide like printing, mail, and answering your phone to name a few.

Here’s what Rhea and Stefanie had to say about the process:

I would recommend bfresh.media to everyone. We love what Ben does, we love his attitude, we love his work ethic, the pricing is great, I mean, everything about him is professional. Recommend him any day of the week.

Since producing their main 5 min video, we also cut down a 90 second version that premiered at the Wasaga Film Festival, and business has been growing for them. Aside from the fact that The Clever Office is where bfresh.media now operates from, they also won the Customer Experience award at the Collingwood Chamber of Commerce Business Excellence Awards just 1 year after they launched, and they are already expanding their offices at 1 First St.

The future looks very bright for Rhea and Stefanie, and i couldn’t be happier for them.

Learn more about The Clever Office:
Website: http://thecleveroffice.ca
Facebook: https://www.facebook.com/thecleveroffice/

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3 Reasons Your Business Needs Video Testimonials

Being a video production company with roots in direct response television, we understand the value of good video testimonials. This is a powerful marketing tool and there are so many reasons why you see all manner of "real people" on late night infomercials or early Sunday paid programming, telling you how great the product or how important the charity. It's because they work... and if you haven't noticed, the more emotional the story, the better.

So here are my top 3 reasons why video testimonials work and why your business needs to use them:

Ben's Top 3

1. Establish Credibility

Credibility is essentially a perception, on which we can build trust. Think of it as your brand advertising. It is merely a symbol of your company and your values. Ideally you want potential new customers to see your brand as a name they can build a relationship with, for reasons they may not even know. How do you create that perception? With customer testimonials of course! If I see that someone else put their trust in your company and they had a great experience, then it's going to add a lot of credibility to your brand in my eyes, and that's going to have a lasting effect.

2. Build Trust

It is possible to appear credible but not be trustworthy like someone who talks a big talk but doesn't follow through. That's the beauty of customer testimonials. When done right, they can establish credibility and build trust all in one short video. The best scenario is a customer who maybe had slight hesitations but took a chance and their expectations were exceeded. Because at the end of the day, we all want to be that success story, to know we put our trust in the best brand, product, or sales person and they did not disappoint.

3. Make An Emotional Connection

People don't buy what you do, they buy why you do it. This is the main idea from one of my favourite Ted Talks from Simon Sinek titled "Start With Why". In his great talk, that you can watch here, Sinek points out that we as consumers can understand product features, benefits, facts and figures but what drives behaviour is pure emotion. When advertising can connect emotionally, we are speaking directly to the part of the brain responsible for making the decision to buy. That's why when it comes to those infomercials, it's always the most heart wrenching story that makes the cut. Every single time.

The best thing is that testimonial videos don't need to be long either. In fact, like most video advertising, the shorter the better. So things like quick little sound bytes, catch phrases, or even outtakes can be incredibly powerful in hitting those 3 points. Nor do they have to be overly expensive. The key is to be genuine and a simple production can be just as effective as a large budget production.

So the only question is, who are those customers that have had such great experiences that you simply need to share?

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Why We Don’t Shoot Weddings, And Other Life Advice

Yes, I know there’s money to be made from weddings… but not by me. I feel the need to answer this question as it comes up often. Especially after producing a promotional video for Around the Bay Wedding Show in Wasaga Beach this past spring.

… in case you missed it…

Most people are perplexed that I don’t do wedding videos or photography and insist that I should because it’s “easy money”. Well, here’s the short answer; it’s not in the business plan. If you’re a fellow entrepreneur, I hope that should suffice. for everyone else, please continue reading.

You see, one very important lesson I learned while trying to pursue fine art as a career was this:

EVERYONE has an opinion of “what you should focus on”… but only YOU know what is best for you and your business.

I wish I had been better at ignoring that advice in my youth or rather, developing and sticking to a plan. Who knows, I might have been a successful contemporary artist by now, but instead I fell victim to pursuing the creative advice from random people, focused on easy money. Some call that being a “jack of all trades” or “selling out” and I guess I was a bit of a sellout but at least i drew the line at Pet Portraits… well damn, there was this one.

PetPortrait

Without going into a big long rant, the bottom line is that I don’t have experience producing wedding videos. I do have over 10 years of experience in marketing communications, and video production. I don’t even have a desire to start shooting weddings. I do have a desire to create professional advertising and documentary films. When it comes to bfresh.media, anything outside of that is simply a waste of time.

So that’s my plan, and I’m sticking to it. Because as much as I wish there was, there is no such thing as “easy money”.

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What is Direct Response Advertising?

Direct response advertising is very popular among retailers and not for profits because when done properly, it is a highly effective form of advertising. In my experience, most small businesses use this form of advertising without even knowing it. So what is DR? well let’s break it down. The term “direct” refers to the targeting nature of DR. Response is just that, a response mechanism that allows advertisers to track efficiency of the ad and the medium, in order to optimize campaign performance.

The best example to give you is direct response TV, otherwise known as infomercials. Infomercials popularized DRTV because they proved that you could sell a $20 product like “slap chop” during a $100-250 commercial spot and make a profit. And unlike conventional advertising, the results are instant and measurable. Meanwhile, other industries such as financial and not for profit have since come to rely on direct response as a valuable sales tool.

The key components of direct response can be applied to other forms of advertising under the “direct” umbrella that you can and should be using such as direct mail or direct response print.

Here are three components which differentiate a DR Advertisement from a conventional brand advertisement:

1. The offer

Everyone likes a good deal. This is most often the sale price, discount or GET A FREE _____ (often in full caps with excessive punctuation) anything you can offer that adds value will help to catch someone’s attention and get you that much closer to a sale.

2. The call to action

This is what you want your audience to do. Examples may include Call the number, visit the website, or basically buy right now before you forget how much you need this. The call to action is not always about finalizing sales. It can also be getting people to provide contact information like signing up for a newsletter. The goal here is to be able to say, each advertisement cost me this much, and I made this much in return. If your call to action is to have your audience sign up to your mailing list then you must ask yourself: “how much am I willing to pay per signup?” and aim to achieve that goal.

3. Establish a sense of urgency

This is to assist in that immediate response and what makes DR so trackable. Infomercials are notorious for their repeated announcements that inform you this is a limited time offer; that you must call now, or better yet, if you call in the next 5 minutes we’ll throw in this extra gift completely free!! They do this because they know that if people don’t call within 5 minutes; chances are they are not calling in at all. Adding the urgency does improve the rate of success and there are ways to add urgency without sounding like Billy Mays. For example using wording like “call now” or “visit the website today”, or wording like “limited quantities” will add just a little more urgency on the call to action.

Again, these three key components are part of any good direct response advertisement but they do not need to be applied to just TV or print. You can apply these principles to any form of advertising including online and social media or even one to one sales.

The most important part however is testing and optimizing but what most small businesses don’t do because of the complexity and time involved. DR is more of a science in the way good marketers test various media, headlines, designs, demographics to find that perfect storm; The right ad, in the right place, at the right time. It can take a lot of time and money, but when done right, direct response can have a huge payoff, and make it all worth while in the end.

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The Difference Between Marketing and Advertising

I was recently asked by a new client, What is the difference between Marketing and Advertising?

Well this may seem like a simple question to some, it’s actually a fairly common one. To me, there are no simple questions I always take pride in trying to educate (even potential) clients, to help them up their marketing game.

Marketing vs. Advertising, bfresh media production

So for anyone who has wondered but never asked, here is your Marketing 101 for the day, The difference between marketing and advertising:

Advertising is merely a component of marketing because marketing is defined as the planning, execution, control, and analysis of various business activities that are meant to bring together buyers and sellers. These business activities include advertising as well as many other components like branding, direct sales, market research, public relations, and community involvement. There are many other components of marketing but these are ones that are most relevant to my clients.

To further wrap your head around this, here is a definition of each of those marketing components:

Advertising: A sponsored message from producers to consumers in order to persuade buying activity. Advertising is communicated across media such as TV, radio, newspaper, magazine, outdoor, direct mail, online, or on a mobile device.

Brand: is the identity of a specific company or product. A “Brand Identity” refers directly to the symbols, colors, sounds, imagery, and even thoughts and feelings that are associated with a particular brand. You as an artist can think of your brand identity as your style, subject choice, medium, and even your signature. Later on I am going to talk about how to build your brand in more depth.

Direct Sales: Any form of face-to-face solicitation. Example: Public art exhibit; you’re not just talking to people, you are selling yourself. Later on I will talk more about the dos and don’ts of direct sales.

Market Research: is an objective collection and analysis of data about a particular target market, competition, and/or environment. The purpose of any market research project is to achieve an increased understanding of the subject matter. As an entrepreneur or small business owner, simple forms of market research can be conducted through surveys or by simply speaking to the public or customers about your product.

Public Relations: refers to the actions of a corporation, government, individual, etc., in promoting goodwill between itself and the public, the community, employees, customers, etc. Artists are often contributing to charitable causes or community organizations through participation and donation and these are forms of public relations. Basically any new person you meet is an act of Public Relations, so don’t forget to give them a business card.

Community Involvement: is similar to public relations, however, the key difference is leadership. By actively engaging members of your community and leading the charge to promote a local event, charity, organization or an exhibit, you are taking pr one step further to community involvement.

So, as I’ve said before, one of our goals is to change the marketing landscape with small businesses and that begins with education. So if your business doesn’t have one, consider writing a marketing plan. You need to think of every decision that you make, from where you show your ads to the look of your website and business cards and your participation in community events as part of your overall marketing plan instead of just buying a single print ad. You might already be doing these things with your business but it’s good to be able to apply these terms to your actions in order to understand the value of your marketing. And with a little creativity, who knows where that will take you.

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3 ways video will boost your marketing exposure

Ok so my last blog post Ben’s #1 Reason to Advertise with Online Video, I talked about exposure and how Video advertising leads to way more of that good stuff. But how do you quantify exposure? Why is it so important?

Well first let me clarify that exposure should not be your only concern when marketing your business. But think of it as the mouth of a funnel. The wider that mouth is, the more leads you will generate and therefore more possible new customers coming through the end of the funnel.

marketing advertising sales funnel video production collingwood

So it is my #1 reason to advertise with video but this is a more in-depth look at why exposure is so important. Here are 3 ways video will boost your marketing exposure:

1. Engagement

Engagement is about capturing the attention of your audience and hopefully motivating them to respond to your call to action. Marketing professionals agree, in a recent survey, 70% reported that online video converts better than any other medium (MarketingProfs). This is compared to facebook, twitter, and traditional television advertising. Even if you don’t have a direct call to action but want to grow brand awareness by explaining what your business does, video can help with that too. On average, internet users will spend 88% more time on a website with video. That equates to approximately 2 more minutes spent on your website. Not to mention an increased engagement in social media posts and that brings us to the second reason:

2. Reach

Kind of like Exposure but multiplied. Think about the last thing you shared on facebook? was it a video? well you’re not alone, especially if you were on your mobile device at the time because 92% of mobile video viewers share videos with others. (Invodo) and that video viewing makes up 50% of all mobile traffic. But now we’re getting into a whole other area but the fact is that if you’re marketing your business with social media, posting video is much more likely to be seen and shared than text and even photos.

3. Search Engine Optimization (SEO)

You’ve probably been told you need SEO for your website. Well you can drastically increase your search ranking by adding photos and, you guessed it, video. Simply put, Google prioritizes video content because it wants to ensure that the users find the answer they are looking for. That’s probably because Search results with video have a “41% higher click-through rate than plain text.aimClear

There are so many ways you can incorporate video into your marketing strategy and each approach has their own set of benefits. It is important to remember however that not just any video will do. The key elements you always need are creative approach, engaging content, and a clear call to action. Lucky for you, we’re pretty good at those. 😉

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