I’ve always been service oriented. To me it is important to make sure clients and customers are comfortable and well looked after. I feel like there are very few jobs and professions where this should not or does not apply. Maybe that’s my nature but I believe that this approach has helped me succeed not only as an employee but even more so as an entrepreneur.
In my agency days, the client was king. We would wine and dine clients like it was their birthday. We would jump through hoops to make them feel special and want to work with us. Now for the record, I’m not a fan of trying to make people like me by throwing money at them. That’s not the point. I actually did forge some great relationships because we just had a lot of fun together.
Now I’m at a point in my life where wining and dining and especially late night partying on a Wednesday is not really my thing. But there are still ways to go above and beyond to make clients feel extra special and welcome.
Here’s where the Theater Seats come in. When I was originally planning my studio, the concept was just a couch and and a TV. Somewhere to comfortably screen client videos that was not on my tablet or computer screen.
Well my Wife went searching and found these theater seats which seemed too perfect. And just like that, the simple and modest client screening area snowballed into a mini theater with authentic seating and a projector screen.
Currently I have most of the platform built. It is also on wheels so that I can move it around by myself and turn it to face whatever wall necessary. I have a few more boards to cut and lay down for the flooring and then I need to permanently bolt the seats to the boards. Like some of my projects in the studio, it is still a work in progress but I wanted to show it off and see what people think. is it too much? A little over the top? you be the judge.
Stay tuned for more progress as I finish it off and install the the projector in the next few weeks.
